June 19, 2014 at 2:07 pm I'm extremely let down in life span Health and fitness. I went in on Might 2nd, 2014 to cancel my policy. I had been told that every one I needed to do is give a thirty day detect. You just took cash outside of my account the day before. I didn't argue about that. On account of my becoming out of labor for over a yr, I spelled out for the supervisor that I could not carry on my account. The man in command of the pool actions was practical and got the supervisor that working day. She was very impolite and claimed tuff luck. I would need to pay the next billing cycle Regardless that I haven't employed life span Physical fitness in a number of months Which I could be charged next billing cycle.
I do not want manage Emily any more, remember to accurate this problem without delay and notify me when I has actually been done. Thank you beforehand for the aid and knowledge.
Heba Ahmad is definitely the assistant Manager that informed me three+ instances (all individual occasions) that she “just” set in my refund and Id get it next working day. (under no circumstances received it or bought a simply call again)
Nevertheless, it didn’t consider but 1 go to for me to understand the facility wasn’t for me. It wasn’t the facility itself, though the administration. I’ve been in company for over forty yrs. and I can scent poor management from the mile absent, And that i keep away from it similar to the plaque.
Jason Hen is the general supervisor who I have asked to speak to several moments and has actually been there when I am there, but I'm often explained to he’s unavailable to speak with you and he’ll give me a contact afterwards that day. I’ve termed him many occasions and still left voice mails by no means to obtain a call from him.
We are extremely dissatisfied at degree of care we been given following the incident. Your staff members confirmed no concern and/or compassion for what we had just expertise. To incorporate insult to injury, there was no manager on web page if the incident happened. I hoped to at the very least obtain a call currently in the manager expressing regret more than what took place.
And After i ultimately returned immediately after 4 months or so to find out if they may give me an excellent deal to come back the dude with the front desk was a smart a** stating “oh you’re coming back now”. I use to like coming below but the pricing is outrageous 65$ a month when your opponents give us all the things you provide for thirty$ or a lot less a month… occur on fellas it’s a gym not a rustic club or social accumulating.
May possibly 1, 2017 at five:00 pm I’ve been a member given that 2010, And that i’ve set my membership on hold a good amount of periods Once i will be out of town. This previous time I place it on keep they had been charging $fifteen per month which was ok. But my final statement showed that it quickly arrived off hold plus they in some way I agreed to that. they reported they altered their policy And that i experienced to settle on a day for reinstatement. I did not pick a day for reinstatement, and I’m gonna Japan for a person month. Figuring out this, there's no way I'd’ve picked to buy the thirty day period of Might for Certainly no cause, and no accessibility. I identified as each club I’ve been to, and headquarters. Everyone was rude and instructed me they emailed me And that i’m away from luck. A guy named Patrick in headquarters answered my get in touch with and when I questioned to talk to your supervisor he just stated “no.” Then Once i tried to resolve The problem with him, he advised me I haven't any selections and he was planning to shut the cellphone in visit my encounter Unless of course I hung up. In which in society can it be ok for a company to run by these benchmarks? The place is customer loyalty in Life time? it’s non-existent. I acquired NO emails, and this is something I'd personally hardly ever do. I’m a law scholar, And that i’m prudent sufficient not to create such a ridiculous final decision to pay $seventy five and never use my membership. This club shows no loyalty, they don’t care about everything but The cash you spend. No-one at any time phone calls back again, not one person ever listens for their voicemails, and most of all no staff working for lifetime, straight or indirectly, cares, not even the smallest little bit, for its prospects. I’m not spending A further dime to life time, and I will make confident they hardly ever get A further dime from me.
As I realize my agreement and among The key reason why’s I joined was which i and my spouse are permitted 1 visitor every month. There’s no point out in my settlement towards the situations I'm restricted to in bringing a guest or any black out dates.
I have set the club on see I wish to be reimbursed or I will file a police report and ask for the club submits the assert for their insurance policy provider. I'll article the end result.
We comprehend staff improvements are standard and inevitable. But we simply cannot understand why management will degrade the recognition of the Saturday nine:00 AM sizzling vinyasa class because of personnel adjust.
My spouse and I joined your Health in Tulsa, Oklahoma a couple of year back. we considered it absolutely was a wonderful spot to exercise in and hopefully eliminate some pounds. My wife who was sixty six decades oo age,never ever exercises and it took me 10 many years to speak her into joining a gymnasium to work out in. Perfectly, on our 2nd day of workout, we begun out within the treadmill multitasking with dumbbells earlier mentioned our heads although walking at variable speeds. The treadmills had no security disconnect strap or aspect bars to carry on to. My wife eliminate her focus and fell off the end of the treadmill and broke her ankle. The trainer of our team came close to and served me keep my wife’s head up so her hair wouldn’t get caught within the moving belt. At that time your facility didn't have any protocal for emergencies. Not one person identified as for an Ambulance,your trainer And that i sat her within an Business office chair and took her down the elevater on the car parking zone where by I introduced my car or truck to consider her into the crisis area and found out my wife’s ankle was broken.
My initially evaluate. Greatest Tactics…NOT Right here… Hi there to expensive INCOMPETENCY. WE joined this facility for it’s promised protection in childcare. They supply quite a bit at $350 a month for our family. Sad to say, this distinct place in Summerlin proved to get a massive disappointment. I had the enjoyment of paying out time in the Henderson location in which I was thrilled with regards to the plans made available for my small kinds and the way it absolutely was operated. A special vibe then Summerlin. Summerlin childcare won't follow the insurance policies they may have set up. Inclusive of mishandling their procedures for kids attending the courses they signed up for to rudeness and once more not following processes at have a look at. I only know this since I professional the excellence on the Henderson location. We cancelled our membership following moving to Summerlin and never wishing to drive again to Henderson. Upon cancelling our membership, which we were necessary to go in and do, I used to be very very clear. They demand 30 days detect so we were being prorated for April Which ought to have ended our partnership with Lifetime.
Oh and let’s not ignore how it is 100% OK for Ben Frazier to cuss me out in front of associates, get in touch with other customers sluts and all Girls idiots. My undesirable!